What Kind of Tree Service Do I Need?
Choose the closest tree concern, ownership situation and access conditions to find the right starting point and prepare a stronger service request.
The planner turns a vague worry into a specific starting point using three questions, and each one changes something concrete. What the main concern is decides which service page you are sent to and which safety guidance appears — a fallen tree and a tree that simply looks wrong are different situations. Whose tree or area it is decides whether this is your decision at all, because a trunk in a municipal planting strip or a road right-of-way is a public shade tree under the town's tree warden and arranging private work on one creates a liability. What access is like decides the likely method and machine, and access changes the price more than the tree's height does. The free-text box is the part a person actually reads, so an accurate description of an unusual situation is worth more than a tidy category selection.
Choose the main concern to see a starting point.
This tool organizes a request; it does not diagnose a tree or determine that a site is safe.
What each answer changes
Three questions, and each one changes something specific about what happens next. This is what the planner is actually doing with them.
| Question | What it decides | Why it comes when it does |
|---|---|---|
| What is the main concern? | Which service page you are sent to | It sets urgency and the safety guidance shown |
| Whose tree or area is it? | Whether this is your decision at all | A public tree is not yours to authorise work on |
| What is access like? | The likely method and machine | Access changes the price more than height does |
| The free-text description | What a person actually reads | It carries everything the three questions cannot |
The planner runs in your browser. Nothing leaves the page unless you complete and submit the request form.
What it decides, what it does not, and what to type in the box.
What does the planner actually do?+
It narrows a vague worry into a specific starting point using three questions — what the main concern is, whose tree or area it is, and what access is like. The output is the service page that matches, plus the safety check that applies to your situation. It does not diagnose a tree and it does not price anything.
Why does it ask about ownership before anything else?+
Because ownership decides whether this is your decision at all. A trunk in a municipal planting strip or a road right-of-way is a public shade tree under the town's tree warden, and arranging private work on one without authority creates a liability you did not previously have. That question comes early because getting it wrong is expensive.
Why does it ask about access?+
Because access decides the method and therefore most of the price. The narrowest point on the route between where a machine can unload and the tree determines whether a standard chipper and grinder can be used, whether narrow-access machines are needed, or whether material has to be hand-carried. It matters more than the tree's height.
What if none of the options match my situation?+
Choose the closest and describe the rest in the details box — the free-text description is the part a person actually reads. The planner is a router rather than a form that has to be satisfied, and an accurate description of an unusual situation is worth more than a tidy category selection.
Does it tell me whether my tree is dangerous?+
No, and nothing on a website can. Risk is the tree's condition combined with what sits underneath it, and decay is largely internal so the deciding evidence is not visible from the ground, let alone through a form. What the planner does is flag when a situation warrants urgency and who to contact before us.
What happens if I choose the emergency option?+
You get the safety guidance first: 911 for danger to people, the electric utility for anything near electrical equipment, the road authority for a blocked public road. Those come before any request, because submitting a form here does not contact any of them and nobody is watching the inbox around the clock.
Can I use it just to understand my options?+
That is a perfectly reasonable use of it. Working through the three questions and reading the service page it points at costs nothing and commits you to nothing. Plenty of people find the answer is that their situation is less urgent than it felt, which is a useful outcome.
Why does it ask what could be struck?+
Because that is half of any risk judgement and the half people leave out. The same defect over an unused corner and over a driveway where a car parks every night are completely different situations. Saying what is underneath lets whoever reads the request judge urgency rather than guessing.
Does the planner replace an assessment?+
No. It replaces the first ten minutes of a phone call. An assessment is somebody qualified standing at the tree, looking at the ground around it, the union structure, the targets and the access — and producing a written record with a review interval. The planner just gets you to the right conversation faster.
Is my answer stored if I do not submit?+
No. The planner runs in your browser and nothing is sent anywhere unless you complete and submit the request form. The site sets no cookies and runs no analytics, so working through the questions and closing the tab leaves nothing behind.
What should I put in the details box?+
What changed and when, what the tree could hit, what the access is like in your own words, and anything unusual about the property — a septic field on the route, a shared driveway, a neighbour whose agreement is needed. Also say what you want to happen to the wood and the stump, because that is the biggest lever on the price.
Does using the planner commit me to anything?+
No. Submitting a request is a request for an assessment, not an agreement to have work done or to accept any price. The written scope and estimate come from the independent company that would perform the work, and you are free to decline it or to get a second scope and compare them.
Let's take care of the tree.
Tell us what you see, where the tree is and when you need help. We’ll contact you to discuss the work and confirm the next step.
- Greater Burlington and nearby communities
- Residential and commercial tree service
- Clear scope, cleanup and scheduling